Terms of Service

Last Updated: March 5, 2025

1. Acceptance of Terms
By accessing and using LaDiDone LLC ("LaDiDone," "we," "our," or "us"), you agree to comply with these Terms of Service. If you do not agree, do not use the app.

2. User Eligibility

  • You must be at least 13 years old to use LaDiDone.

  • By using the app, you confirm that you meet these age requirements.

3. Account Registration & Management

  • Users must provide accurate and complete information during registration.

  • You are responsible for maintaining the security of your account.

  • Users may cancel and delete accounts through the "Settings" menu.

4. Services & Payment Processing

  • Payments are processed exclusively through the App Store and Google Play.

  • LaDiDone does not process direct payments between users.

  • No refunds or satisfaction guarantees are provided.

5. User Conduct & Responsibilities

  • Users must not use the app for illegal activities, harassment, or spam.

  • Service providers and homeowners are responsible for their agreements outside of LaDiDone.

6. Chat & Communications

  • Users can communicate via LaDiDone’s built-in chat interface.

  • We do not monitor chat content but may review messages if necessary for legal compliance or user safety.

7. Data Collection & Privacy

  • We collect user data, including name, email, location, task history, chat history, and image/video uploads.

  • Employee location tracking is only enabled with explicit consent.

  • We use Google Analytics to improve services.

8. Indemnification
Users agree to indemnify and hold LaDiDone LLC harmless from any claims, damages, or liabilities arising from service provider actions or disputes.

9. Arbitration Clause

  • Any disputes will be resolved through binding arbitration instead of court proceedings.

  • Users waive the right to participate in class-action lawsuits.

  • Arbitration will be conducted in accordance with California law.

10. Modifications to Terms
We may update these Terms of Service at any time. Continued use of the app after updates constitutes acceptance.